Construction Warranty Coordinator

FSS Recruiter

Roofing company in Holly Springs seeks a Warranty Coordinator. This person will work closely home builders and residential customers. Duties include receiving calls and preparing related homeowner quotes and scheduling work orders. Construction industry experience is a major plus.


· Answering phone calls

o Screen sales/solicitation calls

o Ask for Builder VPO# when taking a work order

o Transfer calls to appropriate individual once call is screened

o Transfer call to voicemail or take handwritten message when appropriate

· Create and provide reroof quotes and repair quotes for homeowners

· Preparing work orders

o Prepare incoming telephone work orders and email requests

o Create Orders in FSM software

o Schedule Work Order for Warranty Department/repairs in FSM

o Routing warranty crews daily work

· Obtaining all EPO’s/VPO’s

· Data Entry in Warranty Spreadsheets

· Company Rebate Program

o Data Entry into 5 different spreadsheets

o Coding invoices that qualify for rebates

o Submitting rebates to distributors

· Filing – includes making labels and folders for new builders/sub divisions

· Process vendor promotion paperwork monthly

· Collections assistance

o Follow Up Reminder telephone calls for VPO’s

o Initial past due contact for past due invoices via email, hard copy and telephone

o Meet weekly with Administrative Assistant to AR Reports/Aging Reports that relate to warranty

· Responsible for updating wall map with new subdivisions and color coding accordingly

· Assist office staff with overflow project

· Download BWP


· Organized

· Team Player

· Flexible

· Customer service oriented

· Professional and personal

· Able to multi-task

· Microsoft Office experience

· Construction industry knowledge

This is a full-time, temp to hire role. Position will pay $30,000 to $35,000 per year.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.